Centers for Medicare & Medicaid Services
Special Open Door Forum: New Medicare Card Project
Tuesday, February 6, 2018
2:00pm – 3:00 pmEastern Time
Conference Call Only
Participant Dial-In Number: 1-800-837-1935
Conference ID #: 8259057
Please dial in at least 15 minutes prior to the start of the call.
CMS’s Office of Information Technology (OIT) will host a Special Open Door Forum (ODF) to allow State Medicaid agencies, Medicaid providers, Managed Care Organizations (MCOs), Medicaid partners and other Medicaid stakeholders an opportunity to learn more about and ask questions regarding CMS’s approach towards changing the Social Security Number-based Health Insurance Claim Numbers (HICN) to the new Medicare Beneficiary Identifier (MBI). During this ODF we will cover the background of the New Medicare Card Project, the implementation of new Medicare numbers, the format of the new number, timeline & milestones, the transition period, outreach & education, and what you need to know to get ready for the new number.
For more information about the New Medicare Project, please visit our website: https://www.cms.gov/newcard
Feedback and questions on the New Medicare Card Project can be sent to: NewMedicareCardSSNRemoval@cms.hhs.gov
The Provider Ombudsman for the New Medicare Card serves as a CMS resource for the provider community. The Ombudsman will ensure that CMS hears and understands any implementation problems experienced by clinicians, hospitals, suppliers and other providers. Dr. Eugene Freund is serving in this position. He also communicates about the New Medicare Card to providers, and collaborates with CMS components to make them aware of any implementation problems that arise. To reach the Ombudsman, contact: NMCProviderQuestions@cms.hhs.gov.